New Location: 98 Twining St, Baddeck NS, B0E1B0
Employment
APRIL 2026: GUEST SERVICES MANAGER
Join Theatre Baddeck’s 2026 summer team and be part of delivering a high-quality, professional entertainment experience to audiences from across North America and the world!
Job Title: Guest Services Manager
Start Date: June 29, 2026 End Date: August 22-September 4, 2026 (dependent on candidate availability)
Hours: 35 hours/week. Must be available evenings and weekends. Schedule will be set with candidate at the beginning of contract based on availability.
Job location: 98 Twining Street, Baddeck NS, B0E1B0
Pay Scale: Commensurate with experience. $20/hour minimum
Job Description: Theatre Baddeck is looking for a Guest Services Manager to join our summer team. This individual will independently manage all aspects of front of house with mentorship and support from Co-Artistic Producer Hannah Ziss. This will include, but not be limited to:
-
Supervising all volunteer bartenders, ushers, and box office attendants as on the on-duty front of house (FOH) manager during our 8-show per week schedule
-
As on-duty FOH manager, responding to patron concerns, requests, questions, and issues as they arise during the performance while delivering exemplary customer service
-
Having set hours as the Box Office (BO) manager, which includes answering the box office phone, selling tickets over the phone, responding to queries, and greeting customers in person at the theatre
-
Managing bar inventory, which will include performing weekly inventory, ordering product, and stocking shelves
-
Assisting Co-Artistic Producer Hannah Ziss with the FOH schedule and various marketing duties as they arise
Candidate Qualifications:
-
Must be 19+ and either have or be willing to obtain Serve Right Training before start of contract (at Theatre Baddeck’s expense)
-
Access to a vehicle and/or a valid driver’s license an asset but not required
-
Willingness to engage with the public and represent Theatre Baddeck positively to our customers
-
A background in customer service
-
Mostly, we are looking for a candidate who is willing to learn and work independently as part of a larger team!
How to Apply: Please send your resume and letter of interest to Hannah Ziss at hziss@theatrebaddeck.com
We welcome applicants of every identity, and encourage applications from Indigenous, Black, People of Colour, Deaf, disabled, and 2SLGBTQ+ people. We are committed to accommodating people with disabilities at any point in the hiring process.
​
No candidate will meet every desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to any position, we’d love to learn more about you!
​
Applicants should be aware that Theatre Baddeck does not tolerate any form of harassment or discrimination of its employees, patrons, partners and volunteers, or any persons visiting or spending time on its premises.
